AeroBet Terms and Conditions

Welcome to AeroBet Casino. These Terms and Conditions govern your access to and use of our website located at aerobet.com, as well as all services, games, and features we provide. By completing the AeroBet registration process and creating an account, you confirm that you have read, understood, and agreed to these Terms in full. If you do not accept these Terms, please do not use our platform. We reserve the right to update these Terms at any time, and continued use of our services following any changes constitutes your acceptance of the revised Terms.

1. About Us

At AeroBet, we operate as a licensed online gaming platform owned and managed by Fintech Szofver N.V. We are licensed by the Anjouan iGaming Authority under Licence No. ALSI-152406050-FI4. Our registered office is located in accordance with applicable laws governing our license jurisdiction. For any queries, you may contact our support team at support@aerobetvip.com or via the 24/7 live chat available directly on our site.

2. Eligibility and Registration

Our services are available to players who meet the following conditions. By registering at AeroBet, you confirm that:

• You are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You are not a resident of a jurisdiction where online gambling is prohibited
• You are registering on your own behalf and not acting for any third party
• The personal information you provide during aerobet registration is accurate and complete
• You have not previously had an account suspended or closed by us for breach of these Terms

We reserve the right to refuse registration or suspend accounts at our sole discretion if we believe these conditions have not been met. We may request identity verification documents at any time as part of our KYC (Know Your Customer) process.

3. Your Account

3.1 Account Responsibility

Here at AeroBet, we expect you to keep your login credentials confidential and secure. You are solely responsible for all activity that occurs under your account. If you believe your account has been compromised, you must notify us immediately via our support email. We will not be liable for any losses resulting from unauthorised access due to your failure to protect your credentials.

3.2 One Account Policy

Each player is permitted to hold only one active account on our platform. If we detect duplicate accounts, we reserve the right to close all associated accounts and withhold any pending balances in accordance with our anti-fraud procedures. Our AeroBet login system is designed to detect and flag multiple registrations from the same device or IP address.

3.3 Account Verification

We are required by our licensing authority to verify the identity of all players before processing withdrawals. You may be asked to provide proof of identity, proof of address, and proof of payment method. We will not process any withdrawal until verification is satisfactorily completed.

4. Deposits and Withdrawals

At AeroBet, we support a wide range of payment methods including Visa, Mastercard, Apple Pay, Skrill, Neteller, Paysafecard, Revolut, and a variety of cryptocurrencies such as Bitcoin, Ethereum, Tether, USDT, USDC, Litecoin, and Dogecoin. The following financial conditions apply to all transactions on our platform:

• Minimum deposit: €20 (or equivalent in supported currencies)
• Minimum withdrawal: €20 (or equivalent in supported currencies)
• Maximum daily withdrawal: €500
• Maximum monthly withdrawal: €15,000
• Pending time: up to 3 business days
• E-wallet and crypto cashout: instant to 24 hours
• Card withdrawals: 1–5 business days
• Bank transfers: 1–4 business days

We support transactions in EUR, CAD, AUD, NZD, and several cryptocurrencies. We reserve the right to request additional verification before processing any withdrawal, particularly where unusual account activity is detected.

5. Bonuses and Promotions

5.1 Welcome Bonus

Our AeroBet bonus offering begins with the Aero Welcome Package, providing up to 600% in bonus funds plus 450 Free Spins across your first four deposits. The minimum qualifying deposit starts at €20. Multiple tier options are available depending on your deposit amount, giving you flexibility in how you engage with our welcome offer.

5.2 Bonus Terms

All bonuses and promotions offered at AeroBet Casino are subject to the following conditions:

• Wagering requirement: 35x on the combined bonus and deposit amount
• Free spin winnings wagering requirement: 40x
• Maximum wagering bet limit: €5 per spin or equivalent
• Bonus validity period: 10 days from activation
• Maximum win from Free Spins: €100
• Maximum win from percentage bonuses: up to 5x the bonus amount
• Live Casino games are not available for wagering with an active bonus
• Only eligible games (indicated by a pop-up notification) may be used to clear bonuses

We also offer ongoing promotions including a Weekly Bonus, Monday Reload, Tuesday Bonus, Weekend Bonus, Saturday Spin Day, and a Sunday Deposit Bonus. A Wheel of Fortune spin is unlocked with every deposit of €30 or more. All promotional codes and conditions are listed on the relevant promotion pages.

5.3 VIP Program

Our AeroBet VIP Club rewards loyal players across ten levels: Scout, Steward, Navigator, Pilot, Captain, Commander, Ace, Maverick, Legend, and Titan. Each level offers progressively enhanced rewards including free spins, bonus cash, and exclusive perks. Points are accumulated through deposits and wagers, and level-up rewards are credited automatically.

6. Gameplay and Fair Use

We offer over 3,100 games across multiple categories including slots, live casino, table games, video poker, jackpot games, crash games, game shows, virtual sports, esports, and sportsbook. Our game library is powered by 70–80+ software providers including Pragmatic Play, NetEnt, Evolution Gaming, BGaming, Belatra, Hacksaw Gaming, Nolimit City, and many others.

You agree that while using our services you will not:

• Use any software, bots, or automated systems to gain an unfair advantage
• Exploit bugs, glitches, or errors in any game for personal gain
• Engage in any form of collusion or fraud
• Attempt to launder money or conduct any illegal financial activity through our platform

We reserve the right to void bets, confiscate winnings, and close accounts where any of the above violations are identified.

7. Responsible Gambling

Here at AeroBet, we are firmly committed to promoting responsible gaming. We provide tools including deposit limits, session time reminders, self-exclusion, and cooling-off periods. If you feel you may have a gambling problem, we strongly encourage you to contact our support team or reach out to an independent organisation such as GamCare or Gambling Therapy. We will never target players who have self-excluded with any promotional material.

8. Intellectual Property

All content on our platform, including logos, graphics, software, game designs, and text, is the property of AeroBet Casino or its licensors. You may not copy, reproduce, distribute, or exploit any content from our site without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

9. Limitation of Liability

We provide our services on an "as is" basis. While we make every effort to ensure uninterrupted and error-free service, we cannot guarantee continuous availability of our platform. We shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, including losses from interrupted gameplay, technical errors, or delays in processing.

10. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which we are licensed. Any disputes arising from your use of our services should first be raised with our customer support team. If a resolution cannot be reached, disputes may be escalated to the relevant regulatory authority. We aim to resolve all complaints fairly and within a reasonable timeframe.

11. Contact Us

If you have any questions regarding these Terms and Conditions or your account, please do not hesitate to reach out to us. Our support team is available 24/7 via live chat at aerobet.com or by email at support@aerobetvip.com. We are here to assist you in all 13 supported languages including English, German, Spanish, French, and more.