AeroBet Responsible Gaming

At AeroBet Casino, we are deeply committed to providing a safe, fair, and enjoyable gaming environment for all of our players. We believe that gambling should always remain a form of entertainment — never a financial solution or a source of stress. Our responsible gaming policy exists to ensure that every person who chooses to play on our platform does so with full awareness of the risks involved and with access to the tools they need to stay in control. We take this commitment seriously, and we have built our platform with player protection at its core.

Our Commitment to Player Safety

Here at AeroBet Casino, we recognise that problem gambling can affect anyone, regardless of experience or background. That is why we have implemented a comprehensive framework of responsible gaming measures that apply across our entire platform — from slots and live casino to sports betting and crash games. Our goal is not simply to comply with regulatory requirements, but to genuinely protect the wellbeing of those who trust us with their leisure time and money.

We operate under the Anjouan iGaming Authority licence (Licence No. ALSI-152406050-FI4), issued to Fintech Szofver N.V. We take our licensing obligations seriously and continuously update our responsible gaming practices in line with best industry standards.

Recognising Problem Gambling

We encourage all of our players to regularly assess their relationship with gambling. Problem gambling is not always easy to identify, but there are common warning signs to be aware of. You may be experiencing difficulties if you recognise any of the following behaviours in yourself:

Spending more money or time on gambling than you originally intended
Chasing losses and trying to win back money you have lost
Neglecting work, family, or personal responsibilities due to gambling
Feeling anxious, irritable, or restless when trying to stop gambling
Borrowing money or selling possessions to fund your gambling activity
Lying to friends or family about the amount of time or money spent gambling
Using gambling as a way to escape problems or relieve negative emotions

If you recognise any of these signs, we strongly encourage you to make use of the tools and resources available through our AeroBet platform, or to reach out to a professional support organisation immediately.

Responsible Gaming Tools Available to You

We provide a range of practical tools designed to help you manage your gaming activity effectively. These tools are available directly through your account settings and can be activated at any time.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your AeroBet account. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. We recommend that all players set deposit limits from the moment they register.

Loss Limits

We allow you to place a cap on the maximum amount you are willing to lose within a chosen time period. This tool is particularly useful for players who find it difficult to stop once they have started losing. Setting a loss limit ensures that your gaming never exceeds what you can comfortably afford.

Session Time Limits

At AeroBet Casino, we understand that time can pass quickly during a gaming session. Our session time limit tool allows you to define exactly how long you wish to play before the system automatically ends your session. You will receive a notification when your session is about to expire, giving you full transparency over your time spent on our platform.

Reality Checks

Our reality check feature sends periodic reminders during your gameplay, showing how long you have been playing and how your balance has changed. We believe that regular check-ins help players stay grounded and make more informed decisions about whether to continue or stop.

Self-Exclusion

If you feel that you need a complete break from gambling, we offer a self-exclusion option that temporarily or permanently blocks access to your AeroBet account. Self-exclusion periods are available for durations ranging from a short-term break to permanent closure. During this period, you will not receive any promotional communications from us, and you will be unable to create a new account on our platform.

To activate self-exclusion or any of the above tools, please contact our support team via 24/7 live chat or by emailing us at support@aerobetvip.com. Our team is available around the clock to assist you.

Protecting Minors

We have a zero-tolerance policy regarding underage gambling. Our platform is strictly for players who are 18 years of age or older. During the AeroBet Casino registration process, we verify the age of all new players, and we carry out additional identity checks where necessary. If we have any reason to believe that a player is under the legal age, we will immediately suspend their account pending full verification.

We also strongly recommend that parents and guardians make use of third-party parental control software to prevent minors from accessing online gambling websites. Tools such as Net Nanny, Gamban, and CYBERsitter can be installed on shared devices to provide an additional layer of protection.

Support Organisations and Resources

We at AeroBet Casino encourage any player who feels they may have a problem with gambling to seek professional help without delay. The following organisations offer free, confidential support:

GamCare — www.gamcare.org.uk — Support and counselling for anyone affected by gambling
Gamblers Anonymous — www.gamblersanonymous.org — Peer support meetings worldwide
BeGambleAware — www.begambleaware.org — Information, advice, and treatment referrals
Gambling Therapy — www.gamblingtherapy.org — Free online support available internationally
Gordon Moody — www.gordonmoody.org.uk — Residential and online treatment programmes

These resources are available regardless of which country you are based in. We encourage players from all of our supported markets — including the United Kingdom, Germany, Australia, Canada, and beyond — to contact these organisations if they need help.

Our Ongoing Responsibility

Responsible gaming is not a one-time obligation — it is an ongoing process. We continuously review our practices, train our customer support team to identify signs of problem gambling, and invest in the tools and systems needed to protect our players. Our AeroBet team regularly audits player activity to detect potentially harmful patterns, and we will reach out proactively if we have concerns about a particular account.

We also ensure that responsible gaming information is clearly accessible throughout the platform — not buried in fine print. Whether you are exploring our AeroBet Casino welcome bonus, logging in to place a sports bet, or simply browsing our game library, our commitment to your safety is always present.

Contact Us About Responsible Gaming

If you have any questions about our responsible gaming policy, wish to set any of the protective tools described above, or need immediate assistance, please do not hesitate to get in touch with us. Our support team is available 24 hours a day, 7 days a week through live chat and email. You can reach us directly at support@aerobetvip.com. At AeroBet, we are always here to help — because your wellbeing matters more to us than anything else.

Content updated: June 22, 2026